Privacy Policy
Effective Date: 7 September 2026
Digital Joe ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how personal information is collected, used, and safeguarded when you visit digitaljoe.io or engage our services.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is Timur (Joe) Rahman trading as Digital Joe.
1. Information Collected
We may collect and process the following personal information:
Contact Information: Name, email address, phone number, and any message details submitted via our website contact forms or email inquiries.
Service & Project Data: Information provided during consultations, tutoring sessions, or project scoping (e.g., educational context, business documentation, data dashboard requirements).
Technical Data: Internet Protocol (IP) addresses, browser types, and general site usage analytics gathered automatically when browsing our website.
2. How Your Information Is Used
Your data is used solely for legitimate business purposes, including:
Responding to your inquiries and scheduling consultations or tutoring sessions.
Delivering contracted data engineering, Power BI, AI consultancy, or tutoring services.
Issuing invoices, managing account records, and fulfilling legal obligations.
Improving our website usability, services, and communication.
3. Legal Basis for Processing Personal Data
Under UK GDPR, we process your personal data under the following lawful bases:
Consent: When you explicitly submit a message via our contact form agreeing to be contacted.
Contractual Necessity: When processing is required to deliver agreed services or take steps prior to entering into a contract.
Legitimate Interests: To manage and grow our business efficiently while ensuring your rights and privacy are protected.
4. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data to third parties. We may share data only with trusted service providers necessary to operate our business (e.g., web hosting platforms like IONOS, secure email providers, or cloud accounting tools), all of which comply with UK data protection laws.
We may also disclose information if required to do so by law or to respond to valid legal processes.
5. Data Security & Retention
We implement robust administrative and technical security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
6. Your Rights Under UK GDPR
Under UK data protection law, you have the following rights regarding your personal information:
Right of Access: Request a copy of the personal data held about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request the deletion of your personal data ("right to be forgotten").
Right to Restrict or Object: Object to or restrict certain processing activities.
Right to Data Portability: Request the transfer of your data to another service provider.
To exercise any of these rights, please contact us directly using the details below.
7. Contact Details & Regulatory Body
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Data Controller: Timur (Joe) Rahman (Digital Joe)
Email: t.rahman@digitaljoe.io
Telephone: +44 (0) 7709 420620
If you are unsatisfied with how your data is handled, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113